Privacy Policy

Last updated: 23/06/2026

This policy explains how AllFlowersExpress processes your personal data in accordance with the General Data Protection Regulation (GDPR, EU 2016/679).

Data controller

AllFlowersExpress — 103 Avenue Maréchal de Saxe, 69003 Lyon, France — order@allflowersexpress.com.

Data we collect

We only collect the data you send us through the contact form or by e-mail: name, e-mail address, subject and the content of your message.

Purposes and legal basis

• Answering your enquiries and handling your orders — legal basis: pre-contractual measures and legitimate interest.
• Managing the customer relationship — legal basis: performance of the contract.

Recipients

Your data is accessible only to authorised AllFlowersExpress staff. It is never sold or transferred to third parties for commercial purposes.

Retention period

Contact enquiries are kept for 3 years from the last exchange. Order-related data is kept in line with applicable legal and accounting obligations.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to order@allflowersexpress.com. You may also lodge a complaint with your local data protection authority.

Cookies

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